Academic Counselor

Note for Current UM Employees

Current employees must apply internally via ConnectU > connectu.olemiss.edu

The University of Mississippi

"The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential.”

Department Summary

Our team is hardworking and truly cares about students.  Our team is expanding, diverse, and open to new ideas and or concepts to help better serve our students. Our team is committed to providing exceptional customer service to all students. 

We are serving students by utilizing zoom, phone, and email. We also only currently advise two programs and our staff is trusted to complete the tasks at hand.

Role Specifications

Below you will find classification and compensation information.  For additional details behind the University of Mississippi classification system please visit Human Resource Compensation Page

Family -Student & Academic Services

Sub-Family -Academic Advising

Career Track / Level - P1

Grade - 5

Role Summary

Advises students on academic matters, such as course selection and degree requirements, while maintaining appropriate confidentiality to ensure students reach academic, personal, and professional success.

Key responsibilities include:

• Advises students and potential students concerning admission requirements, degree requirements, course selection, and related functions.
• Communicates with various offices to ensure compliance with current academic requirements and procedures.
• Participates in activities associated with the monitoring academic progress, registration of students, and maintenance of student record files.

Skills needed: patience, time management, energetic, kind, quick learner, organized, willing to accommodate students.

Unique Projects/Initiatives:  Academic Advising Network & Recruitment

Examples of Work Performed

• Advising students on course selection and degree requirements.
• Analyzing and auditing students degree progress using SAP.
• Responding, evaluating, and completing Intent to Graduate forms.
• Completion of Veterans Term Approval & MS Tuition Grant Assistant Forms.
• Responding to calls and emails concerning course selections.
• Referring students to the appropriate areas concerning internships,study abroad, transfer credit, simultaneous approval, course appeals, and course overload requests.
• Setting up appointments with students.

Essential Functions

These essential functions include, but are not limited to, the following.  Additional essential functions may be identified and included by the hiring department.

1. Receives, processes and responds to academic inquiries according to established policies and procedures.
2.Serves as a main point of contact for students providing basic organizational information about educational options, academic requirements and institutional resources and addressing their needs.
3.Counsels students in identifying and assessing their interests, skills and values to match appropriate fields of study and career options and refers students to appropriate institutional resources.
4. Maintains confidentiality and accurate student records according to program policies.

Minimum Education/Experience

Education: Bachelor's Degree

Experience: No Experience Required

Preferred Qualifications

• Previous advising experience
• Experience with Box, SAP and myOleMiss
• Experience with Degree Finalizations, Degree Audits, and experience with processing Intent to Graduate forms.
• Experience with maintaining student records & confidentiality.
• Experience with using Zoom and Acuity.

EEO Statement

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, citizenship, national origin, age, disability, veteran status, or genetic information.

Minimum Physical Requirements

Physical Requirements:  These physical requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis. 

Corrective devices may be used to meet physical requirements.

Physical Exertion:  The incumbent may be required to lift up to approximately 10 pounds.

Vision:  Requirements of this job include close vision. Speaking/Hearing: Ability to give and receive information through speaking and listening.

Motor Coordination:  While performing the duties of this job, the incumbent is frequently required to talk and hear; and use hands to finger, handle, or feel. The incumbent is periodically required to sit. The incumbent is occasionally required to stand; walk; and reach with hands and arms

Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

Background Check Statement

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.